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Frequently
Asked Questions

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Does everyone on my joint account need to set up their new login at the same time?

Joint account holders do not have to change their login at the same time.

• Before the deadline: any joint account holder will be able to select “Setup Later” and continue to log in as usual.

• After the deadline: if not already done, joint account holders will need to will need to create their new login credentials in order to log into the joint account.