Frequently
Asked Questions

To set up bill payments in the Achieva Mobile App

1. Login to the Achieva Mobile App
2. Go to the "Move Money" menu
3. Select "Pay Bills"
4. Click on the menu icon (three dots in the top right corner)
5. Select "Add Payee"
6. Select the Bill Payee from the alphabetical drop down list* (Note: all types of Mastercard or Visa accounts are listed under "M" or "V" respectively)
7. Enter the account number(with no spaces or hyphens) and click "Add"
8. Review the bill payee information and click "Confirm" or click "Cancel" to edit

* If bill payee is not on the list, please contact us.

To add an automatic bill payment in the Achieva Mobile App

1. Login to the Achieva Mobile App
2. Go to the "Move Money" menu
3. Select "Pay Bills"
4. Select “From Account” and “Bill Payee” from drop down lists*
5. Enter “Amount”
6. Select “Frequency” from drop down list
7. Click “Submit”
8. Review the information and click “OK” or click “Cancel” to edit

* If bill payee is not on the list, please contact us.