Potential Canada Post Mail Disruption
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High Interest Savings and GICs
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Daily Savings Account
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TFSA GIC
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RRSP GIC
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Experiencing issues logging into the Achieva Mobile App or Online Banking?
What are my new login credentials?
What if I don’t use Achieva Online Banking or Mobile App?
How will we be notified about the change to the joint account login?
Why is Achieva changing how I log into my joint account?
Can I use the same Password for all or some of my joint accounts?
Can I use the same User ID for all or some of my joint accounts?
Why am I not changing the login on all my Achieva accounts?
What happens if a joint account holder doesn’t log in before the deadline date?
Does everyone on my joint account need to set up their new login at the same time?
Why do I need to enter my Social Insurance Number or ATM/ Debit Card number to change my login?
What information will I need to change my joint account login?
Will this affect what I have already setup on my account (ex. alerts, two-factor authentication (2FA), e-Transfer, bill payments, electronic documents, etc.)
Do I need to change my login password?
How do I set up "Remember Me"?
Are there fees to deposit cheques using the Mobile App?
When does my GIC mature?
How do I get a void cheque?
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How do I add or remove an account beneficiary?
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What are the benefits of opening an Achieva Financial Savings Account?
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I am receiving a "bad PIN" error message at the ATM; what does that mean?
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Back to all FAQs
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Back to all FAQs

How do I view an audit trail of my account history?

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To view the Audit Trail of your account activity

1. Log into Achieva Online Banking

2. On the home page, click on your name and select “Audit Trail”

3. Enter the date range you wish to view and click “View”

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