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New Achieva Online Banking launching soon!

A better online experience is on its way with a refreshed design and new functionality. 

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New Achieva Online Banking Launching on June 5th

A better online experience is on its way.

New Achieva Online Banking

We will be launching our fully redesigned Achieva Online Banking on June 5th, 2024.
Scroll below to check out the many features of the new online banking that will be available via your desktop, laptop or tablet.

Image of a tablet displaying Achieva online banking

New Layout & Responsive Design

A fresh look and feel
New home page to quickly view and access your accounts
Customizable display: grid view or list view
Responsive on all devices, including desktop, tablet, laptop and phone

Quicker Login

Remember Me feature will automatically remember your Account Number/User ID when you login
Account Number/User ID and password entered on same screen

Intuitive Navigation

Simplified menu for easy navigation
Quick Links to move money, add accounts, purchase investments

New Functionality

Add Account feature to instantly add a savings account to your existing account
Same-Day Bill Cancellation option to self-manage your payments
Recurring Deposit feature to schedule regular contributions to your variable TFSA or RRSP
Bill Payments for government and other bill types, all in one place
Note that each bill payment will need to be submitted separately
Account Messages will be posted to Online Banking (same as Mobile App) & Secure Messages will all be retrievable after being read

Robust Security Features

Ability to suspend, cancel and reactivate your ATM/Debit card yourself
Easily access complete audit trail of all account activity
Set up alerts to immediately notify you via text or email about specific activity in your account
Two-Factor Authentication to add additional security for logging into your account

New Joint Account Login

(for Achieva Online Banking & Mobile App)

To further enhance security and authentication:

Each joint account holder will need to setup:
• New User ID and Password
• New Alerts & Two-Factor Authentication
• New Authentication ID
The new User ID will replace your account number when you log in to your joint account.
We will ask you for the new Authentication ID when you contact us about your joint account.

Joint account holders will receive detailed instructions prior to launch date.

Watch this short video for a sneak peek of your new Online Banking experience.

We’ll be there to help you.

When we launch our new Achieva Online Banking, we will be there to support you however you need.

Live Video Support

You will be able to book a video session and have our team virtually guide you through our new site.

Live Chat & Phone Support

Live Chat will be available in Online Banking and the Achieva website, or you can call us at 204.925.6824 (local) or toll free within Canada at 1-877-224-4382.

Helpful FAQs

You can find quick answers to the most commonly asked questions.

Frequently Asked Questions

Do I need to do anything to prepare for the launch of the new online banking?

Please ensure that your email address is current so that we can provide you information regarding the launch.There is no other action required on your part prior to the launch date.

Will there be any downtime?

To prepare for the launch, Achieva Online Banking & the Achieva Mobile App will be unavailable from 7:00 - 8:00 am on June 5^th.

Will I have to change my login password?

• Upon launch, joint accounts will need to setup a new User ID and password to log into Achieva Online Banking and the Achieva Mobile App.

• Non-joint accounts will continue to use their current login credentials.

Will this affect what I have already setup on my account (ex. alerts, two-factor authentication (2FA), e-Transfer, bill payments, electronic documents, etc.)

• Upon launch, joint accounts will need to setup new alerts and two-factor authentication; all other setups will not be affected.

• For non-joint accounts, all existing setups will be immediately available in the new online banking.

Will the Achieva Mobile App change?

This launch is for Achieva Online Banking only, which you access via your desktop, laptop or tablet.