Frequently
Asked Questions

To change your contact information

1. Login to Achieva Online Banking
2. Click "Have a change of address?" to change your address
3. Click "Changed your email address?" to change your email and text

To change the email and text information used for Alerts

1. Login to Achieva Online Banking
2. Select “Account Services”
3. Select “Manage My Contact Info”
4. Select “Manage My Email/Text Info”
5. Enter the required updates
6. Click "Submit"

To change the email and text information used for Two-Factor Authentication

1. Log into Achieva Online Banking
2. Select “Account Services”
3. Select “Security Settings”
4. Select “Two-Factor Authentication”
5. Enter the required change and click “Get Code”
6. Enter the code and click “Verify”
7. Click “Update”